Terms of service
Introduction
Welcome to CeylonCharm, your trusted source for premium organic products. At CeylonCharm, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect when you use our website, how we use and protect that information, and your rights regarding your personal data.
Information We Collect
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Personal Information: When you make a purchase or create an account on CeylonCharm, we may collect personal information such as your name, address, email, and phone number.
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Payment Information: To process your orders, we collect payment information, including credit card details, which are securely processed by our trusted payment partners.
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Device Information: We may collect information about the device you are using to access our website, including IP address, browser type, and operating system.
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Cookies: We use cookies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.
How We Use Your Information
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Order Fulfillment: We use your personal and payment information to process and fulfill your orders.
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Communication: We may use your contact information to communicate with you about your orders, promotions, and updates related to our products and services.
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Improving User Experience: Information such as device data and cookies help us understand how users interact with our website, enabling us to improve our services.
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Legal Compliance: We may process your information to comply with legal obligations, such as tax regulations.
Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Your payment information is encrypted during transmission using secure socket layer technology (SSL).
Your Rights
You have the right to:
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Access: Request access to the personal information we hold about you.
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Rectification: Request correction of inaccurate or incomplete information.
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Erasure: Request the deletion of your personal data.
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Restriction: Request the restriction of processing of your personal information.
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Portability: Receive the personal information concerning you, which you provided to us, in a structured, commonly used, and machine-readable format.
Changes to This Privacy Policy
CeylonCharm reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon the posting of the revised Privacy Policy on our website.